The Challenge: Growth of the company resulted in its staff complement increasing from
18 to 50 in only four months, revenues doubled overnight, and the product offering expanded dramatically. Management wanted to know: "What performance expectations do we set for our staff and how do we reward them accordingly?"
The Solution: Create a corporate performance plan that defines the outcomes you seek in a way that translates mission and vision into departmental plans, team plans, and individual performance goals. An organization has to continue to be successful in order to survive and thrive. Establishing a corporate performance plan is a great opportunity to engage in two-way communication between management and staff.
Approach: Susan Bower looks for a match between the aspirations of the individuals involved and where the organization wants to go. Finding the match and defining goals in measurable outcomes bridges the gap between what we say and what we mean. The process results in high personal investment in defining outcomes. Sacred cows are challenged, assumptions are examined and personal commitments are established. Together managers and staff define a set of organizational behaviours that if met will move the organization forward to where it wants to go.
By combining sound financial management and facilitating creating constructive conversations in organizations, Susan Bower helps your business, give depth to your mission – making it come alive and making it a reality.
• Diagnose Change Readiness
• Assess Organizational Capacity
• Chart Strategic Directions
• Design Corporate Scorecards and Strategy Maps
• Conduct Appreciative Inquiry for new directions