Challenge: The mature company had a relatively new management team, a completely revamped board of directors and a new committee to oversee executive hiring, compensation, review and other fiduciary responsibilities. The board was wondering “Who do we turn to if the president gets hit by a bus?”
Solution: Design a contingency plan for emergency short term, executive leadership without negatively impacting the incumbent team.
Approach: Susan Bower Consulting takes an appreciative inquiry approach. It begins with interviews of board members, executives, management, staff, and industry peers by asking “What is your experience of excellent executive leadership within this industry?”
A competency grid is constructed that is rooted in the real life experience of the company’s stakeholders. Because vested interests are included in the interviews, the competency grid is relevant to the organization and indigenous to the company. Further, assessment of incumbents is undertaken via a 360O review without negatively impacting their performance evaluations.
Commitment to strong business performance starts with conversations about what’s important. Susan Bower Consulting facilitates a variety of conversations to help you expand your strategic capacity of your board.
• Diagnose Change Readiness
• Assess Organizational Capacity for change
• Design Corporate Scorecards and Strategy Maps
• Provide 360o Assessments and Climate Surveys
• Conduct Appreciative Inquiry for new directions
• Action-Research for Organizational Development